|
Pre-employment screening as a critical risk-management tool |
|
|
|
In today's competitive economic environment, companies cannot afford to be sidetracked by employee problems such as dishonesty, theft, false CVs, fraud or harassment. Employers have increasingly turned to pre-employment screening as a critical risk-management tool to try and avoid hiring problem employees in the first place.
Statistics obtained from EMPS over October – December 2007, showed:
4% of all checks had criminal records
22% had some financial record
12% had false qualifications
26% of driver's licences could not be verified
The statistics on the consequences of even one bad hire are chilling.
Financial cost
The financial cost to businesses from theft, violence, and false credentials can be enormous. There are other costs that are hard to measure, such as the harm to employee morale or the company's reputation. Industry statistics suggest the cost of even one bad hiring decision can exceed R100 000, taking into account the time spent recruiting, hiring, and training and the amount of time the job is left undone or done badly by an unqualified applicant.
Given the enormous price tag of a bad hiring decision, it is no surprise that employers of all sizes are turning to various tools to boost the effectiveness of their hiring process. The tools run from criminal, credit, honesty and skills testing to specialised interview techniques.
Ultimately, none of these tools has proven effective in weeding out bad candidates, unless used in conjunction with a program of pre-employment background screening to obtain hard facts about a candidate.
Four critical ways
Pre-employment background screening works in four critical ways:
Just having background screening can discourage applicants with something to hide. A person with a criminal record or false CV will simply apply to a company that does not pre-screen.
It limits uncertainty in the hiring process. Although using instinct in the hiring process can be important, basing a decision on hard information is even better.
A screening programme demonstrates that an employer has exercised due diligence, providing a great deal of legal protection in the event of a lawsuit.
Having a screening programme encourages applicants to be especially forthcoming in their interviews.
Checking criminal records is a good example of a pre-screening process that helps promote safe hiring. It is estimated that 10% of job applicants have criminal conviction records relevant to the hiring process; without a screening program, it is a near-statistical certainty that a company is going to hire someone with a criminal record.
Another important tool is CV verification. Job applicants often use their CVs as a marketing tool, but the hiring company can find itself in trouble when CVs exceed the bounds of honesty. It is estimated that up to 30% of CVs contain material falsehoods that pertain to previous employment and education. A professional screening company can verify whether an applicant has the degrees or qualifications claimed. Even if a past employer will not give details about job performance, just verifying the job dates and job title is crucially important. One of the most critical parts of the hiring process is to look for unexplained gaps in employment.
Other tools can include financial background checks (when relevant to the job), ID verification and driver's licence verification.
Common hiring concerns:
Even with all of the advantages of a screening program, many employers still have questions and concerns about implementing background checks. These are the four most commons concerns that employers express:
Is it legal? Employers have an absolute right to conduct lawful pre-employment screening in order to hire the best-qualified candidates. Under that law, the employer first obtains the applicant's written consent to be screened.
Is it cost-effective? A pre-employment screening will typically cost less than the cost of a new employee on his or her first day on the job. That's pocket change compared to the damage one bad hire can cause. In addition, employers typically only screen an applicant if a decision has been made to extend an offer, and not all applicants.
Does it discourage good applicants? Employers who engage in screening do not find that good applicants are deterred. Job applicants have a desire to work with qualified and safe co-workers in a profitable environment. A good candidate understands that background screening is a sound business practice that helps a company's bottom line and is not an invasion of privacy or an intrusion.
Does it delay hiring? No. Background screening is normally done in just 48 to 72 hours. Most of the information needed is not stored in databases. Occasionally there can be delays that are out of anyone's control, such as previous employers who will not return calls.
Number of steps
Furthermore, an organisation that is careful in its hiring practices should find a lower rate of "hits" during background checks. There are a number of steps one should take to ensure safe hiring well before a name is submitted to a background company. These techniques include making it clear your company does background checks in order to weed out bad applicants, knowing the "red flags" to look for in an application, and asking questions in interviews that will filter out problem candidates.
Both employers and applicants have learned that pre-employment screening is an absolute necessity in today's business world. More importantly, they've learned due diligence in hiring is a way to keep companies safe and profitable in today's business environment.
|
|
|
|
Current News
|
|
The Supreme Court has ruled in favour of three people who claimed their lives were blighted by past minor criminal convictions....
read full article >
|
A man acquitted of rape has lost his Supreme Court appeal to remove any reference to the case from his enhanced criminal records check....
read full article >
|
From 6 April 2017 those applying to come to the UK to undertake certain jobs, along with their adult dependants, will be subject to the requirement under the Immigration Rules to produce a criminal record certificate. The certificate must be produced from any country in which they have been resident for 12 months or more, consecutively or cumulatively, in the previous 10 years, aged 18 or over....
read full article >
|
On 12 July 2016, a number of changes under the Immigration Act 2016 will come into force, including extended criminal offences for employers in relation to illegal working....
read full article >
|
The High Court has upheld a challenge by way of judicial review to the criminal records disclosure scheme used in England and Wales. It has found the scheme to be "arbitrary" and disproportionate, and it was ruled unlawful, as incompatible with Article 8 of the European Convention on Human Rights. Under the Rehabilitation of Offenders Act 1974, convictions, cautions, reprimands and warnings become "spent" after a certain period of time. However, in certain "excepted positions" (principally those working with children or vulnerable adults) the general rule does not apply and all prior convictions must be disclosed, however old or trivial, where there has been more than one previous conviction. The focus of the challenge was on this exception. Employers may wish to take preparatory steps in anticipation of the changes to the law....
read full article >
|
Employment Background screening and investigations has been around long enough for the industry focused on conducting them to be considered a mature industry.While the practice of conducting employment background screening has been around a long time it has also become ubiquitous and is inexplicably tied to the employment hiring process. Its’ estimated that more than 90 percent of all businesses and organisations conduct some form of pre-employment background check. ...
read full article >
|
FINRA’s New Background Investigation Rule Will Likely Increase Firms’ Costs and Potentially Increases Exposure for Firms in Customer Disputes ...
read full article >
|
Samantha Burmis, 45, of Bellman Avenue, Gravesend tried to conceal her criminal record in an effort to win more than £1million from an employment tribunal claim. At Maidstone Crown Court today (Friday 2 August) Burmis was sentenced to 18 months in prison for attempting to pervert the course of justice and a further six months for obtaining a pecuniary advantage by deception. Claim...
read full article >
|
The growing popularity of social networking sites has been accompanied by a rise in concern about the risks that people, especially children, may unwittingly incur by sharing their personal data online. Responding to this, the Information Commissioner’s Office recently issued new guidance on the application of the Data Protection Act to social networking. This article briefly considers the extent to which the “domestic purposes” exemption relieves the general responsibility only to process data in accordance with the DPA in the context of social networking, and also what organisations and individuals, who process personal data for purposes such as running a business, need to consider when they run, contribute to, or download personal data from social networking sites, online forums, message boards or blogs. In particular, it considers the position of a business using social networking sites for marketing purposes and the extent to which that business is responsible for ensuring that its processing of user-generated content complies with the DPA. ...
read full article >
|
DBS filter certain old and minor cautions and convictions, reprimands and warnings from criminal record certificates....
read full article >
|
The UK's banking regulator, the Financial Services Authority (FSA), has been abolished and replaced with two successor organisations....
read full article >
|
Today is the first day that a series of new regulatory bodies start doing their thang in the City of London. Here, we've outlined why they've been created and what impact they'll have on the economy....
read full article >
|
The Government has published a policy paper on the progress of reform in employment law in the last couple of years as it is half way through its Employment Law Review. ...
read full article >
|
The Protection of Freedoms Act 2012 marks some important changes to criminal record checking in the UK. Here we survey those changes which take effect for employers in England from September 2012 and highlight future developments beyond....
read full article >
|
The depth of the crisis over G4S's Olympic security preparations became increasingly clear on Thursday as recruits revealed details of a ...
read full article >
|
Scott Thompson resigned over the weekend amid rumours he added a computer science degree to his CV....
read full article >
|
Over the past few months there's been a growing hue and cry over reports that some employers ask job applicants for their Facebook login and password information as part of the vetting process. They are hardly alone, though it's not easy to know just who's doing it and who's not. But this is not new--some state and local government agencies, particularly law enforcement agencies, have been doing it for years....
read full article >
|
The use of social media in the workplace has become more and more prevalent, and inevitably there have been an increasing number of employment tribunal cases dealing with related issues. The recent unreported employment tribunal case of Crisp v Apple Retail demonstrates the importance of an employer giving careful consideration to how it will respond to the risks associated with the use of social media, in particular the importance of a strong social media policy. ...
read full article >
|
Business Secretary Vince Cable has announced the government's proposals for what BIS describes as the most radical reform to the employment law system for decades. The suite of measures is extensive and is part of the Government’s plans "to safeguard workers' rights while deregulating to reduce the onerous and unnecessary demands on business”. Dr Cable stressed that the measures are not an attempt to give “businesses an easy ride at the expense of their staff. This is not about introducing a “hire and fire” culture. We are not making a cynical choice to favour flexibility over fairness. Instead we are hacking through the excessive red tape and regulation that prevents many businesses from creating jobs in the first place”. ...
read full article >
|
In Jackson v Liverpool City Council the Court of Appeal has given some helpful guidance to employers on the provision of references in circumstances where there are outstanding but uninvestigated allegations about a former employee....
read full article >
|
International Guide to Anti-corruption Laws, which provides an “at a glance” summary and comparison of the key criminal and administrative corruption offences in the 22 countries featured. ...
read full article >
|
The loss of a memory stick containing the personal details of over 26,000 tenants of two London housing associations shows many UK organisations still have poor operating policies, say experts....
read full article >
|
After all the dust has settled, the political recriminations have been leveled, and the issuance of reams of client alerts by every law firm on the planet, companies are now staring at July 1, 2011: the effective date of the UK Bribery Act. The build up to the issuance of the Ministry of Justice’s Guidance was historic; leak after leak, political infighting and threats by international anti-corruption organizations and other governments against a weakening of the UK Bribery Act were prevalent. After all this build up, we are left with the following: the UK Bribery Act still stands, while the Guidance--which was intended to add some clarity and safe harbors for...
read full article >
|
A couple used fake passports and national insurance numbers to earn £39,000 while claiming £8,500 in benefits. ...
read full article >
|
The Confederation of British Industry (CBI) is calling on the Chancellor of the Exchequer to cut taxes and reduce employment rights in an "all-action Budget" on 23 March....
read full article >
|
Shareholders in HSBC are increasingly asking its management about the cost of remaining headquartered in the UK, although the bank has no imminent plans to leave the City of London, it said last night amid speculation that it might be gearing up to leave Britain for Hong Kong....
read full article >
|
A police chief who claimed colleagues should get customer service tips from John Lewis is being investigated over claims he lied on his CV. ...
read full article >
|
More than 9 million people working with or volunteering with children and vulnerable adults will no longer need to register and be monitored by the state following an overhaul of the checking regime....
read full article >
|
The Government yesterday announced that it had reached agreement with the four largest UK banks that they will disclose the pay of their highest paid individuals, which go beyond the disclosures required by the FSA under the Remuneration Code or required by the Listing Rules. The agreement is part of a wider agreement (known as “Project Merlin”) on bank lending and other matters with Barclays, HSBC, Royal Bank of Scotland and Lloyds Banking Group and, in relation to lending only, Santander. ...
read full article >
|
The Government has today announced the next steps in its review of employment laws. It has published a comprehensive consultation document on resolving workplace disputes and an Employer’s Charter. ...
read full article >
|
The cuts in public sector jobs announced in the Comprehensive Spending Review (CSR) will create a new North/South divide, thinktanks and unions have warned....
read full article >
|
Friday 1st October 2010 will see the coming into force of various changes to employment legislation, including major provisions of the Equality Act 2010, consolidating of disability regulations and the annual increase in the national minimum wage....
read full article >
|
The FSA has today released a Consultation Paper, which contains proposed revisions to its Remuneration Code affecting pay in the financial services sector. The revisions are proposed to take effect from 1 January 2011 and will mean far more firms are brought within its ambit. ...
read full article >
|
There have recently been very well-publicised European developments restricting banking pay. However, the important thing to note is that all financial sectors (not just the banking sector) will, sooner or later, be affected by remuneration restrictions originating in European law and so this is just the start of wider changes across the industry....
read full article >
|
The Prime Minister and his deputy Nick Clegg unveiled their Coalition Agreement, “The Coalition: our programme for government”, on 20 May 2010. It expands the initial agreement reached in the Conservative/Liberal Democrat coalition negotiations on 11 May 2010. However, it lacks significant detail. The new Coalition Government states it will “review employment and workplace laws, for employers and employees, to ensure they maximise flexibility for both parties while protecting fairness and providing the competitive environment required for enterprise to thrive.” What this will mean in practice is currently unclear....
read full article >
|
Several new employment legislative changes are due to be introduced from 6 April 2010....
read full article >
|
The European Commissioner for Justice, Fundamental Rights and Citizenship, Viviane Reding, has decided to take action to reduce the gender pay gap as part of a five-year strategy for gender equality. ...
read full article >
|
Jefferson Hunt Limited has been admitted as an International Member of the association of Professional Background Screeners and subscribes to their “code of ethics”....
read full article >
|
However the key issue in this week's show has to be the embellishment of the candidates’ CV’s....
read full article >
|
Dodgy CVs can be - literally - a matter of life and death for organisations. A survey by NDF Associates last month found that a third of NHS trusts had identified health workers who had used fake CVs....
read full article >
|
|
Industry Quotes |
|
|
|
“more than 7.5 million of Britain's 25.3 million working population have misled their potential employer while applying for a job.”
Mori .
|
|
Quote of the Week
|
|
|
|
“There are, even today, a great many people who understand that man needs salvation, but there are very few who are convinced that he needs forgiveness.
.”
Emil Brunner
|
|
|
|
|
|
|
|
|
|
